Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a working standard for this website. Accessibility is treated as part of building a page rather than an audit done afterwards.
In practice that means: text that meets contrast requirements against its background, headings in a sequential order, visible keyboard focus, labels on every form field, alternative text on meaningful images, touch targets large enough to hit, and animation that respects a reduced-motion preference.
Known limitations
Some content is provided by third parties — an embedded map and an embedded reviews widget — and we do not control their markup. If either prevents you from getting information you need, contact us and we will supply it directly.
We test as we build rather than certifying a fixed date, so this is a statement of intent and practice, not a claim of perfection.
Accessible service
If you need assistance booking, or have requirements for your trip, call dispatch at (718) 360-9383 at any hour and a person will take the booking with you. Tell us what you need when you book — mobility assistance, help with luggage, a specific meeting point, or extra time — so the right vehicle and chauffeur are assigned.
Service animals are welcome in every vehicle at no additional charge.
Report a problem
If something on this site is hard or impossible to use, tell us at info@goldenclasslimo.com or by phone. Describe the page and what happened, and we will respond and fix what we can. Reports of this kind are useful and welcome.