Golden Class Limo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, particularly concerning our Application-to-Person (A2P) messaging services.

1. Information We Collect

When you interact with us, including through our A2P messaging services, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, and mailing address.
  • Service Details: Information related to your transportation bookings, such as pickup and drop-off locations, dates, and times.
  • Communication Data: Content of messages sent to or received from you, including SMS and email communications.

2. How We Collect Information

We collect information through various methods, including:

  • Direct Interactions: When you provide information by filling out forms, communicating with us via phone, email, or SMS, or during in-person interactions.
  • Automated Technologies: When you interact with our website, we may automatically collect technical data such as IP addresses, browser types, and browsing behavior.

3. Use of Your Information

We use your information for the following purposes:

  • Service Delivery: To process and manage your transportation bookings and provide the requested services.
  • Communication: To send you confirmations, updates, and notifications related to your bookings via SMS, email, or phone calls.
  • Marketing: To inform you about promotions, offers, or new services that may interest you, provided you have consented to receive such communications.
  • Improvement of Services: To analyze data and feedback to enhance our services and customer experience.

4. Sharing Your Information

We do not share your personal information with third parties for marketing or promotional purposes. We may share your information with:

  • Service Providers: Trusted third-party vendors who assist in delivering our services, such as payment processors and IT support, under strict confidentiality agreements.
  • Legal Obligations: Authorities or organizations when required by law, legal processes, or to protect our rights and property.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the messages or by contacting us directly.
  • Access and Correction: You have the right to access and correct your personal information. To do so, please contact us using the information provided below.

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted with the effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Golden Class Limo
47-47 35th St
Long Island City, NY 11101
Phone: 718-360-9383
Email: info@goldenclasslimo.com